Call center services
Call Center Services
in Angeles City.
Build a dedicated call center team in Angeles City, Philippines, for your US or international business. Our Angeles City and Clark workplaces offer recruitment, onboarding, training, HR, and IT support so you can focus on your campaign.
People & operations
Bring the right skills into your business.
Our call center service recruits skilled staff to work full time for your company from our Philippine office. We support the people and operational details behind their work.
Our service uses a set monthly fee per agent. Speak with us to confirm the scope, pricing, and requirements for your campaign.
Existing service requirements
5 agents.
60 days.
Call center services require a minimum of 5 agents and a minimum 60-day commitment.
This staffing minimum applies to call center services. Office leasing is a separate offer with no minimum seats. Discuss your requirements with our team.
Outsourced call center roles
Support across your customer journey.
From customer enquiries to quality assurance and team leadership, explore the roles available for your dedicated team.
01
Customer service
Support customers and help resolve their enquiries and concerns.
02
Technical support
Help customers with connectivity, software, and technology issues.
03
Sales
Support sales activity and strategies for business growth.
04
Quality assurance
Review output and help your team meet agreed quality standards.
05
Data entry
Organize and digitize information in your business systems.
06
Team leadership
Coordinate agents and support an effective day-to-day workflow.
07
Training & coaching
Develop agents’ skills with training and ongoing guidance.
08
Live chat
Support customer conversations through online chat.
Discuss live chat coverage, shifts, and service availability when requesting your quotation.
How we work
Build a team. Keep the support around it.
01
Talk about your needs
Tell us about your campaign, roles, and workspace requirements.
02
Recruit your team
We help recruit skilled staff for your business.
03
Get set up
Coordinate onboarding, training, workstations, and IT support.
04
Keep work moving
Focus on your business while we support administration, HR, and IT.
A place to work well
People supported by practical infrastructure.
Office facilities, workstations, and IT support form part of the working environment. Angeles City Call Center is a fully owned subsidiary of Clark Staff.
Talk with our team about the experience and support relevant to your campaign.
Call center outsourcing: common questions
Where will my team work?
We operate workplaces in Angeles City and Clark, Pampanga, Philippines. Our Angeles City workplace is at Cutcut IT Park, 386 Rizal Extension, Corner Corazon St. Contact us to discuss your campaign and arrange an office visit.
What support comes with a dedicated team?
We support recruitment, onboarding, training, administration, HR and IT. Roles include customer service, technical support, sales, live chat, quality assurance and team leadership. Agree the responsibilities, coverage and reporting requirements for your campaign when requesting a quotation.
What are the minimum staffing requirements?
Call center services require a minimum of 5 agents and a 60-day commitment. Pricing is quoted per agent per month; confirm the scope and terms for your team.
Can I lease workstations for my existing staff?
Yes. Office space and seat leasing is a separate option for an existing team, with no minimum seat requirement. Ask about availability, equipment and lease terms.
Let’s work together
The next step starts with a conversation.
Tell us what your business needs. Let’s explore the right people, workspace, and support for your team.