Kenneth Pangan

Kenneth Pangan

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Blog Posts

Kenneth Pangan

How To Reduce Call Abandon Rate

One of the most important KPIs (Key Performance Indicators) for customer service call center companies is measuring and reducing call abandonment rates. Reducing abandoned calls,

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Kenneth Pangan

How To Do Effective Backlinks

Link building is one of the most important aspects to incorporate in Search Engine Optimization (SEO) strategies. In fact, backlinking is a tried and tested

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Kenneth Pangan

How To Succeed With BPO Partners

Achieving your aspirations and goals is the epitome of success. When it comes to business process outsourcing (BPO) partners, success is the amalgamation of collaboration

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